‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all Brian Swanson EVP, Head of Consumer Bank Axos Bank Frank McKenna Chief Fraud Strategist Point Predictive Mike Diamond Senior Vice-President and GM of Digital Banking Mitek Amy Walraven President, CSO, and Founder Turnkey Risk Solutions