The second annual Mobile Deposit Benchmark Report revealed a rapid acceleration in consumer adoption over the past 12 months due to significantly improved user experiences, but that there are still areas for improvement if FIs wish to fully leverage the potential of mobile deposit as an introductory product for mobile banking.
During this webinar, Jim Van Dyke, CEO, Futurion and mobile banking expert will discuss this new research and explain why FIs must continually improve the customer experience and recommit to building awareness of their mobile deposit services or risk being perceived as digital transformation laggards.
Jim will also explain:
* Where 15 of the top banks rank for their mobile deposit customer experience and why
* About accelerating pace of adoption
* How you can optimize your mobile deposit customer experience