The impact of COVID-19, and the necessary steps the global community is taking to combat it, will continue to grow and reverberate around the world. During these unprecedented times, it’s imperative that we continue to be open and accessible in our communication and as such we would like to provide an update on how Mitek is responding.
Mitek is steadfast in its commitment to providing safety, security and convenience in a digital world. Our cloud-first technology provides a secure environment for both existing and new customers.
Our identity experts are working 24X7 around the globe to ensure that more businesses are enabled to transact digitally and secure their platforms through easy, fast and secure identity verification. We are increasing our human capacity to ensure more agents are available in more locations to support the rapidly increasing volumes for high assurance identity verification. We are also partnering with financial institutions to ensure that consumers are comfortable using remote check deposit.
We are inspired to work alongside many of our partners and customers that have implemented relief and response offerings to help people in need including:
- Airbnb is offering doctors, nurses, relief workers and first responders free places to stay closer to where they are working. The company also compiled a list of travel advisories.
- ID.me launched a new real-time collaboration workspace on Slack for doctors, physician assistants and nurse practitioners to share information and best practices, and ask and answer questions to slow the COVID-19 pandemic.
- Instacart is helping an exponential number of people who have an underlying health condition and/or who may not want or be able to do their own shopping right now due to social distancing. Instacart has seen online transactions spike with in-home grocery delivery. We are honored to help them rapidly scale their business during this time. Instacart also shared this helpful Consumer Reports article, precautions to take whether you shop in-store or online.
- Also, many banks have raised their check deposit limits and decreased clearance times to ensure customers can access funds faster through mobile check deposit. We’re proud that 99 percent of U.S. banks and financial institutions entrust Mitek technology to process customers’ mobile check deposits.
At Mitek, we remain firmly committed to the health, well-being and safety of our employees and their families, our customers and partners, and the communities we serve.